How To Set Up Outlook Exchange Account

Setting upwards an Office 365/Outlook/Substitution account

In this commodity, you volition acquire how to properly set up upward an Office 365 (Outlook)/Exchange account manually

Written past Respond Team
Updated over a week ago

Do you take two step verification enabled?

If aye, here'south the link on how to generate an app countersign for Outlook accounts.

To set up an Part 365(Outlook)/Substitution account, make certain that email business relationship settings are correct (server/hostname, port, SSL, and password). Yous can detect this information in your e-mail customer app settings or you tin ask your IT specialist.

For example, in Outlook -> Sync mail tab as shown on the screenshot below:

If you're connecting to an Commutation mailbox and not using Role 365 email (or if you aren't sure if you're using Office 365 email), do the post-obit to wait up your settings:

Sign in to your account using Outlook Web App. To go aid signing in, see Sign in to Outlook Spider web App
In Outlook Spider web App, select Settings > Post > Popular and IMAP on the toolbar
The POP3, IMAP4, and SMTP server proper name and other settings y'all may need to enter are listed on the Popular and IMAP settings page

Here are the generic settings for Outlook:

Please note: for all Outlook accounts, you must brand certain that you lot are only logged into the spider web version of the account. Any other logins to the desktop version or third party app volition ruin the connectedness.

Enable/disable SMTP AUTH for specific mailboxes

Check out Microsoft 365 admin centre to brand sure, SMTP AUTH on specific mailboxes is enabled:

Open the Microsoft 365 admin middle and go to Users > Active users.
Select the user, and in the flyout that appears, click Mail.
In the Email apps section, click Manage email apps.
Verify the Authenticated SMTP setting: unchecked = disabled, checked = enabled.

How to bank check and enable IMAP

You may receive a connection error if y'all configured your Outlook.com account as IMAP in multiple e-mail clients. Try the following workaround:

Go to account.live.com/activeness and sign in using the email accost and countersign of the affected account
Under Contempo activity, find the Session Type effect that matches the nearly recent time you received the connection fault and click to expand it
Select This was me to let the system know that you qualify the IMAP connexion
Attempt to connect to the account via your IMAP client. For more data on how to apply the Recent activity folio, get to What is the recent activity folio?

If you utilise Outlook.com to access an account that uses a domain other than @live.com, @hotmail.com, or @outlook.com, you might not exist able to sync your accounts using IMAP.

To check, if IMAP is enabled:

Open up Microsoft Admin eye (You may demand Admin access)
Become to Users -> Active Users
Select your email account -> Post -> Manage email apps
Сheck if IMAP is enabled:

Practice you use a desktop Outlook client?

Please log in to a web browser version, using the e-mail and password you're inbound to Respond and see if that works there.

Make sure that the username matches your electronic mail business relationship address. If it doesn't, specify the username in Reply too.